Is my enterprise data secure when using NEXA agents?
Yes. NEXA ensures enterprise-grade security by enabling on-premise, hybrid, and cloud deployments, along with encrypted access layers and real-time permission controls.
What types of teams can benefit from NEXA?
NEXA is built for Product, Platform, IT, DevOps, Security, and Research teams looking to automate workflows, deploy AI agents, and unify knowledge systems.
Can NEXA support multiple departments within the same organization?
Yes. NEXA allows role-based permissions, enabling multiple teams to build and manage agents independently within a single enterprise environment.
What kind of support is available during onboarding?
Yes. NEXA offers a free tier for teams to experiment with agent creation and document interaction workflows.
How does NEXA protect confidential documents uploaded for processing?
Documents are processed using vector encryption and are not used for training. Only secure agents with role-based access can work with your uploaded knowledge.
Is my data shared across other organizations?
No. NEXA isolates enterprise data. Your workflows, documents, and agent interactions remain siloed under your account or infrastructure.
Can we control which data sources agents access?
Yes. Admins have full control over access permissions for agents, documents, APIs, and databases.
Does NEXA comply with enterprise data protection standards?
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Can I connect NEXA agents to my Slack, Teams, or CRM?
Absolutely. NEXA supports omnichannel agent deployment including Slack, Teams, email, and CRMs like Salesforce.
How often does NEXA sync with connected enterprise systems?
Depending on the integration type, NEXA enables real-time or scheduled data access with trigger-based orchestration.
Is there support for PostgreSQL, REST APIs, or Elasticsearch?
Yes. You can connect agents directly to structured and unstructured data sources using our MCP integration layer.
Does NEXA offer documentation for self-hosted setups?
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Do I need coding skills to build an agent in NEXA?
No. You can use our visual agent and flow builders to create and launch workflows without writing code.
Can I create multi-step flows with branching logic?
Yes. NEXA's Flow Builder supports conditional logic, API calls, and system triggers.
Is there a library of prebuilt agents I can use?
Yes. NEXA includes an Agent Gallery with ready-to-deploy agents for summaries, ticket triage, research, and SOP creation.
Can agents escalate issues based on sentiment or priority?
Yes. NEXA agents can analyze sentiment, risk, and intent in real-time to trigger escalations or actions automatically.
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